Privacy Policy

Last updated: May 2026

1. Introduction

Beckenham Dental Laboratory (2007) Limited ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose personal information in accordance with the New Zealand Privacy Act 2020.

2. Information We Collect

We may collect the following types of personal information:

• Name, contact details, and address
• Dental history and treatment records
• Dental impressions and models
• Payment and billing information
• WINZ referral and quote documentation

3. How We Use Your Information

We use your personal information to:

• Provide denture and prosthetic services
• Communicate with you about appointments and treatment
• Process payments and manage accounts
• Comply with legal and regulatory obligations
• Improve our services

4. Disclosure of Information

We may disclose your personal information to:

• Your referring dentist (with your consent)
• WINZ for quote and subsidy purposes
• Health regulators as required by law

5. Storage and Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Physical records are stored securely at our St Albans laboratory, and electronic records are protected with appropriate security measures.

6. Access and Correction

You have the right to request access to your personal information and to request corrections if it is inaccurate, incomplete, or outdated. Please contact us to make such a request.

7. Contact

If you have any questions about this Privacy Policy or our handling of your personal information, please contact us:

• Phone: (03) 332-4169
• Email: beckenhamdental@xtra.co.nz
• Address: 253 Cranford Street, St Albans, Christchurch 8052